Privacy Policy
Effective date
28 September 2025
Who we are
SYNCØP8TE
London United Kingdom
Contact Tony Allen
We respect your privacy. This policy explains what we collect, why we collect it, and how you can control your data.
What we collect
Contact details you give us in forms or email
Project details and links you share
Usage data from analytics and similar tools
Basic technical data, such as the IP device and browser
Billing details for clients
How we use your data
To reply to enquiries and deliver our services
To send proposals, invoices, and service updates
To improve our website and services
To meet legal and tax duties
Lawful bases
Consent when you ask us to contact you
Contract: when we agree to work together
Legitimate interests for site security and analytics
Legal obligation for tax and accounting
Sharing
We use trusted providers for hosting forms, email analytics, files, and payments
They only process data on our instructions
We do not sell your data
International transfers
Some providers may process data outside the UK or EEA
We use contracts and safeguards required by UK GDPR
Retention
Enquiry records for up to 12 months
Client records for up to 7 years
Analytics for up to 26 months
We delete or anonymise data when no longer needed
Your rights
Access correction, deletion restriction, and portability
Object to processing based on legitimate interests
Withdraw consent at any time
Make a complaint to the ICO at ico.org.uk
Contact us to exercise your rights
Security
We use technical and organisational measures to protect data
No method is perfect, but we work to prevent unauthorised access and loss
Children
Our site and services are for adults in the music industry
Contact
For any privacy question or request, email Tony Allen at tony@syncop8te.com
Changes
We may update this policy when needed
We will post the new version here with a new date